Customs & Duty Information

Customs, Duties & Import Fees

At ChapmanOfficial.com, we want to get your gear to you as smoothly as possible. However, please note that for customers residing outside of the United States and Canada, your order may be subject to customs and duty fees.

The Essentials:

• Customer Responsibility: You are solely responsible for any customs or duty fees assessed by your local government once the package arrives in your country.

• No Hidden Costs at Checkout: We do not include coverage for these fees in our shipping costs or at checkout.

• Carrier Handling Fees: In some cases, the delivery company may charge a small "brokerage" or "handling" fee to clear your package through customs. We cannot provide coverage for these local fees.

• Returns: If you choose to return your merchandise, it is your responsibility to claim back any duties paid through your local customs office.

If you're unsure about the rules in your country, we recommend checking with your local customs office before placing an order. We’re gamers, not tax experts—but we want to make sure you aren't surprised by the final bill!